We reserve the right to utilize any shipping company that we see fit. We are not responsible for any delays or undelivered packages once we have delivered said items to the mailing facility or courier. A tracking number for all packages that we send out will be provided, and the only information we will be privy to is what is provided by the mailing party.
Once your order is confirmed, we will mail out your package within 2-3 business days for items that are readily available. Note, please allow 5-7 days for products that are made to order, to be shipped. In the case of any delays on our end, we will contact you immediately, and will update you with the tracking details, once the package is dispatched.
Pickup option is available for customers within the Calgary area. If this applies, you may select "Pickup" at checkout. The address will be populated for your viewing, once the order is confirmed.
Drop-offs will attract an additional cost of $5-$10 per order depending on the location. Please contact us for more information.